Top Questions on Everyone’s Mind

 

I cannot wait to take a tour. Do I have to make a tour appointment, or can I just stop by?

All tours are by appointment only. Please complete the information on the Schedule a Tour page and we will work together to schedule the perfect tour time for you!

Who should I bring with me to the tour?

This is a great question. We encourage you to bring those most important to you in your decision making and planning process. We do respectfully ask that you do not bring children younger than 10 years. There is so much to see! Children become bored easily.

Do you offer a payment plan? How do I set that up?

Yes! We are pleased to be able to extend this benefit to our couples! It sure makes budgeting easier. When you decide to contract with us, we review the package and set up a payment plan with you.

What is the building capacity?

200 guests including the bridal party

What happens in case of bad weather?

For inclement weather we have a beautiful backdrop indoors in front of the fireplace. Most guests sit at their tables and our team move a couple tables to create a beautiful aisle. Our couples have loved this option because it is a very romantic ceremony location. This does not need the room flip like other venues require, which would be disruptive to your event. And…. You do not need to stress about ‘Plan B’ or pay for it!

Will there be another wedding the same day?

We only host one wedding each day to ensure that each couple's event is special and receives our full attention. You have exclusive access for your contracted date.

Are there overnight accommodations nearby for my out-of-town guests?

          Yes, there are several hotels within 2 miles of the venue.

Do you require special event insurance?

Yes, Special Event Insurance is required. We are happy to share several affordable options with you.

How many cars will your parking lot accommodate?

125 cars.

Are you pet friendly?

We are absolutely dog friendly, with some specific stipulations. Dogs (no more than 2) are allowed only with pre-approval at the ceremony and pictures. Animals, other than service animals, are NOT allowed under roof or near food. Dogs must be on a leash, and someone must be responsible for them other than the bride and groom. Dogs must be removed from the property after photographs. Dogs are not permitted in the carriage.

Can we have fireworks on the property?

Fireworks are not permitted.

 

Is the venue accessible for those with disabilities?

Yes! Absolutely! We specifically designed our outside surfaces to accommodate. Our front French doors are an easy transition for wheelchairs, walkers, and scooters. One of the restrooms is disability accessible. No one should miss your wedding!

What type of restrictions do you have?

We have the following restrictions: Due to many water features, children under 16 must be supervised at ALL times. No open flames, real flower petals only for the ceremony, no fireworks, no swimming in the pool or pond. Crayons/markers are allowed at designated tables only, guests may not bring pets, no mylar confetti or poppers, no birdseed, no weapons of any kind (even with a conceal and carry license), and no glass or bottles near the pool.

Is there air conditioning/ heating appropriate for each season?

We have both heating and AC. In fact, we have several units operating as a contingency in the case of a failure.

Are there designated smoking areas?

          Yes, guests are permitted to smoke in outside spaces

Are there booster seats and highchairs available for my guests and family?

          Yes! Both are available and even the booster seats have trays. 

Catering and Bar

Do we have to utilize your caterers and bar service?

No, but we strongly encourage you to use vendors from our preferred vendor list. If you have a caterer in mind that is not on our list- let’s talk- that is how we meet new vendors!  Initially we allowed any outside catering, because honestly most venues do not, and we did not understand why! The truth is, after two years of allowing any caterer under the sun to waltz through our door, we realized that is not a workable business model if quality food and a quality experience is important to our couples and their guests. It sure is to us! Some caterers were amazing, but some were clearly in it for the money and not the couple (like when we asked, do you help with XYZ and the caterer responded, "they didn't pay for that." Once you get to know us, you will know that attitude does not sit well with us.) We had issues with caterers showing up hours late and unprepared. We had caterers run out of food. We had caterers who routinely sent three 16 years olds to be the event staff. When it was a bad experience, it was really bad, for us, the couple, and their guests.

We selected the caterers on our list after having many come through our doors those first few years because they had good food, good service, because they had very affordable options along with a variety of upgrades, and honestly because we thought they were great people to work with and treated our couples wonderfully. It is important to actually like your vendors and customer service is king!

Also of note, many other venues make vendors pay to be on their list and insist you use them (can you say kickback?!) We do not participate in this practice. If they are on our list- we really like them!

Do you provide dinnerware, cups, silverware, ice, etc.? 

No. Some caterers will provide this, otherwise you will need to provide.

Can we provide our own food (self-cater)?

          Self-catering is not permitted. You must use a licensed caterer.

Is there a food and beverage, or guest count minimum?

No. Many venues have minimums because they make a 10 - 15% commission from the caterer based on how much you spend on food and drinks. We choose NOT to make a commission because we want our food and beverage options to be as elegant or affordable as your budget allows, and therefore we do not have a food and beverage or guest count minimum.

 

Planning for the Big Day

What size and shape are your tables?

We primarily have 5-foot round tables that seat 8. We also have several 8-foot rectangle tables, seating 8 to 10.

How will the tables, chairs, etc. be arranged for my sized event? 

We have several different configurations depending on your guest list size.

What time will I have access to the venue to decorate?

You will have access to the venue at the time listed on your contract, not earlier. Please plan accordingly!

What are our options for music?

We can easily accommodate a DJ service or a band. Our venue has a uniquely elevated DJ booth. This enables your DJ to oversee and interact with the entire reception room.

Are there any photography or videography restrictions?

The Carriage House was designed with a multitude of photography opportunities. Drone photography is permitted and is a wonderful option for the outdoor ceremonies. We do not have any restrictions.

What time does the music need to end?

Music on Saturday's must conclude by 10:30 p.m. to ensure that you, all your items, and all of your vendors are off property by midnight. Music on Sunday's must conclude by 9:30 p.m. to be off property by 10:00 pm.

We are using a rental company for some items. When can they drop items off or pick them up? 

Good question! If you have a two-day package, they can make deliveries on the first day. For Sunday weddings, we will organize this with both you and your vendor. All deliveries must happen during the standard rental period. Please advise your vendors of this policy.

Are candles allowed?

No. We do, however, allow battery operated candles and have plenty in stock for you to use!

 How many tables will I need for my guests?  

          Plan for 8 guests per table

How far in advance do you need our final headcount?

Final headcount will be due to The Carriage House 2 weeks prior to the event.

Setup and Wedding Day

Are outside snacks and food trays permitted?

Outside food and drink is indeed permitted prior to the ceremony. In fact, we encourage you to have snacks while getting ready. It is a long time until dinner! Outside food and drink in not permitted after the start of the event.

 What is the event clean-up process?

For the Full Service and Sunday Packages our staff will manage all standard clean up, tear down and trash removal throughout and following the wedding reception. You will remove your personal belongings and gifts and we take care of the rest!

For our Do-It-Yourself Package, you will be responsible for clean up and tear down (placing borrowed items neatly together) and putting all trash in the designated area.

 Can we take photos anywhere on the property on our wedding day?

Absolutely!! We have an extraordinary number of photographic opportunities. We can also collaborate with you on the wedding day timeline to make sure you capture the perfect timing for each area!